Refund policy

Return Policy for The Chef Store UK

At Parkers Foodservice, customer satisfaction is our priority. If you need assistance with a return or encounter any issues with your order, please contact us at sales@thechefstoreuk.com

Damages and Issues
Please inspect your order upon receipt and contact us immediately if any items are damaged, defective, or if you receive the wrong product. We will work quickly to assess the issue and find a resolution.

Refunds
Once we receive and inspect any returned items, we will notify you if your refund is approved. Approved refunds will be processed to your original payment method. Please note that it may take some time for your bank or credit card provider to process the refund.

For any issues with lost parcels or damages, please contact us at sales@thechefstoreuk.com and we will assist you.